Frequently Asked Questions

Yes, Al Rehman Home Decor offers 100% FREE delivery on all products across Pakistan.

There are no hidden charges, and the price you see on the product page is exactly what you pay at delivery.

Orders are usually delivered within 3 to 5 working days after confirmation.

Major cities: 2–4 working days

Other areas: 3–5 working days

Please note that delivery time may slightly vary due to location, weather, or courier delays.

Yes, we offer Cash on Delivery all over Pakistan.

You can place your order without any advance payment and pay in cash when your parcel is delivered to your doorstep.

You can track your order directly from our website anytime using your order details.

Additionally:

You will receive tracking updates via SMS or WhatsApp once your order is shipped

You can also contact us anytime for tracking assistance

💳 Payments & Order Security

Yes, it is completely safe to order from Al Rehman Home Decor.

We ensure:

Secure order processing

Customer data protection

Reliable delivery system

Plus, with Cash on Delivery, you only pay after receiving your product, so there is zero risk.

No, there is no advance payment required.

You can place your order with full confidence and pay only at the time of delivery.

🔄 Returns, Exchanges & Refunds

We offer a 14-day easy return policy.

If you are not satisfied with your purchase, you can request a return within 14 days of receiving your order.

You can request a return or exchange if:

You received a damaged product

You received the wrong item

The product has a manufacturing defect

If your product arrives damaged or incorrect:

Contact us within 24 hours of delivery

Share clear pictures of the product

Our team will verify and arrange a replacement or return

You can easily request a return by contacting us:

📱 WhatsApp: +923262661207

📧 Email: info@alrehmanhomedecor.pk

Please include:

Your order number

Issue details

Product pictures (if applicable)

🛍️ Products & Quality

Yes, at Al Rehman Home Decor we carefully select products that offer:

Premium finishing

Durable materials

Modern and aesthetic designs

We focus on delivering products that enhance your home’s look and feel.

Yes, all product images are real and represent the actual product.

However, slight differences may occur due to:

Lighting conditions

Camera angles

Screen display variations

📞 Support & Assistance

You can contact us anytime through:

📱 WhatsApp: +923262661207

📧 Email: info@alrehmanhomedecor.com

Our team is always ready to assist you with orders, tracking, or any queries.

Yes, you can cancel your order before it is shipped.

Once the order is dispatched, cancellation may not be possible.

 

Yes, we accept bulk orders.

For bulk pricing or business inquiries, please contact us via WhatsApp or email for special deals.