FAQ
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Frequently Asked Questions
Yes, Al Rehman Home Decor offers 100% FREE delivery on all products across Pakistan.
There are no hidden charges, and the price you see on the product page is exactly what you pay at delivery.
Orders are usually delivered within 3 to 5 working days after confirmation.
Major cities: 2–4 working days
Other areas: 3–5 working days
Please note that delivery time may slightly vary due to location, weather, or courier delays.
Yes, we offer Cash on Delivery all over Pakistan.
You can place your order without any advance payment and pay in cash when your parcel is delivered to your doorstep.
You can track your order directly from our website anytime using your order details.
Additionally:
You will receive tracking updates via SMS or WhatsApp once your order is shipped
You can also contact us anytime for tracking assistance
💳 Payments & Order Security
Yes, it is completely safe to order from Al Rehman Home Decor.
We ensure:
Secure order processing
Customer data protection
Reliable delivery system
Plus, with Cash on Delivery, you only pay after receiving your product, so there is zero risk.
No, there is no advance payment required.
You can place your order with full confidence and pay only at the time of delivery.
🔄 Returns, Exchanges & Refunds
We offer a 14-day easy return policy.
If you are not satisfied with your purchase, you can request a return within 14 days of receiving your order.
You can request a return or exchange if:
You received a damaged product
You received the wrong item
The product has a manufacturing defect
If your product arrives damaged or incorrect:
Contact us within 24 hours of delivery
Share clear pictures of the product
Our team will verify and arrange a replacement or return
You can easily request a return by contacting us:
📱 WhatsApp: +923262661207
📧 Email: info@alrehmanhomedecor.pk
Please include:
Your order number
Issue details
Product pictures (if applicable)
🛍️ Products & Quality
Yes, at Al Rehman Home Decor we carefully select products that offer:
Premium finishing
Durable materials
Modern and aesthetic designs
We focus on delivering products that enhance your home’s look and feel.
Yes, all product images are real and represent the actual product.
However, slight differences may occur due to:
Lighting conditions
Camera angles
Screen display variations
📞 Support & Assistance
You can contact us anytime through:
📱 WhatsApp: +923262661207
📧 Email: info@alrehmanhomedecor.com
Our team is always ready to assist you with orders, tracking, or any queries.
Yes, you can cancel your order before it is shipped.
Once the order is dispatched, cancellation may not be possible.
Yes, we accept bulk orders.
For bulk pricing or business inquiries, please contact us via WhatsApp or email for special deals.